Privacy Policy

Last updated: October 11, 2026

We take your privacy seriously. This policy explains what personal data we collect, why we collect it, how we use it, and your rights in relation to it. If you have any questions, please contact us at [email protected]

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1. Who We Are

Unbothered Threads Co. is an independently owned custom apparel and merchandise business operated by Marcia Gladden.

Business Name: Unbothered Threads Co.

Business Mailing Address:
P.O. Box 343
Roy, WA 98580
United States

Email: [email protected]

Website: https://www.unbotheredthreadsco.com/

We are responsible for handling personal information collected through our website in accordance with applicable privacy and consumer protection laws.

We are committed to protecting customer information and being transparent about how personal data is collected, used, stored, and shared.

2. What Information We Collect

Information you provide to us

• When placing an order: Your name, email address, delivery and billing address, and order details.
• When creating an account: Your name, email address, and a password (stored securely — we never store it in plain text).
• When contacting us: Your name, email address, and the content of your message.

Information collected automatically

We may collect data about how you use our website, such as pages visited, time spent on pages, and the device and browser you use. This helps us improve our website and understand customer behaviour.

Children

We do not knowingly collect personal data from anyone under the age of 16. If we become aware that we have done so, we will delete that information promptly.

3. How We Use Your Information

We use your personal data to:

• Process and fulfil your orders
• Send you order confirmations, dispatch updates, and related communications
• Handle returns, refunds, and complaints
• Manage your account if you have registered with us
• Improve our website and understand how customers use it
• Send marketing communications where you have given consent (you can opt out at any time)
• Comply with our legal obligations

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  4. Why We Collect and Use Personal Information

  Unbothered Threads Co. collects and uses personal information for legitimate business purposes, including:

  • Order Processing: To process payments, fulfill purchases, arrange shipping, and provide order updates.

  • Customer Service: To respond to questions, resolve concerns, and assist with returns or exchanges.

  • Account Management: To maintain customer accounts and provide access to account-related features.

  • Marketing Communications: To send promotional emails and updates to customers who have subscribed. Customers may unsubscribe at any time.

  • Website Improvement: To understand website performance, improve functionality, and enhance the shopping experience.

  • Security and Fraud Prevention: To protect our website, customers, and business from unauthorized activity.

  • Legal Compliance: To meet applicable tax, accounting, recordkeeping, and other legal obligations.

  Where applicable privacy laws require consent or another legal basis for processing personal information, we will comply with those requirements.

5. How We Share Your Information

Unbothered Threads Co. may share personal information with trusted third-party service providers when necessary to operate our business, fulfill customer orders, communicate with customers, and maintain our website.

These service providers may include:

• Freewebstore: Provides our online store platform, website hosting, and e-commerce functionality.

• Payment Processors: Process customer payments securely and assist with payment-related transactions.

• Shipping and Fulfillment Providers: Receive the information necessary to prepare, fulfill, and deliver customer orders.

• Printify: May receive customer order details, shipping addresses, and product information when an order is fulfilled through its print-on-demand services.

• Mailchimp: Helps manage newsletter subscriptions and send marketing emails to customers who have subscribed.

• Google and Advertising Partners: If advertising services are enabled, these providers may collect or receive information through cookies and similar technologies, as described in Section 6.

We may also disclose personal information when required by applicable law, to protect our legal rights, or as part of a legitimate business transfer.

We do not provide customer information to unrelated third parties for their independent marketing purposes without an appropriate legal basis.

Some advertising-related disclosures may be considered a sale or sharing of personal information under certain privacy laws. Where applicable, we will provide legally required notices and choices.

We expect service providers handling personal information on our behalf to maintain appropriate privacy and security protections.

6. Cookies and Advertising

Unbothered Threads Co. uses cookies and similar technologies to support website functionality, improve the shopping experience, and understand how visitors interact with our website.

Essential Cookies

Essential cookies help our online store function properly, including shopping carts, checkout, account access, and website security.

Analytics and Website Improvement

We may use cookies and similar technologies to understand website traffic, identify popular pages, and improve our products, content, and shopping experience.

Google AdSense and Third-Party Advertising

We are seeking to participate in Google AdSense. If advertising is enabled on our website, Google and other advertising partners may use cookies, web beacons, IP addresses, and similar technologies to deliver advertisements and measure their performance.

Third-party vendors, including Google, may use cookies to serve advertisements based on a visitor's previous visits to our website or other websites.

Google's advertising cookies allow Google and its partners to display advertisements based on visits to our website and other websites across the internet.

Other authorized advertising vendors or networks may also use cookies where applicable.

Your Advertising Choices

You can manage personalized advertising through:

• Google Ads Settings: https://adssettings.google.com/

• Advertising industry opt-out choices: https://www.aboutads.info/choices/

• Your browser settings: Most browsers allow you to block or delete cookies.

Disabling certain cookies may affect website functionality.

For more information about Google's use of information from websites that use its services, visit:

https://policies.google.com/technologies/partner-sites

Where required by applicable law, we will request consent before using nonessential cookies or similar technologies.

7. How Long We Keep Your Data

Unbothered Threads Co. retains personal information only for as long as reasonably necessary to operate our business, fulfill customer orders, provide customer service, and comply with applicable legal obligations.

• Order and payment records: Retained as necessary for accounting, tax reporting, fraud prevention, and legal compliance.

• Customer account information: Retained while your account remains active or as otherwise necessary for legitimate business and legal purposes.

• Newsletter subscriptions: Retained until you unsubscribe or request removal, subject to any records we must maintain to document consent or honor opt-out requests.

• Customer communications: Retained as reasonably necessary to resolve inquiries, provide support, and maintain business records.

When personal information is no longer needed, we take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

8. Your Privacy Rights

At Unbothered Threads Co., we respect your privacy and believe you should have control over your personal information.

Depending on where you live and the privacy laws that apply, you may have the right to:

• Access: Request information about the personal data we collect and maintain about you.

• Correction: Request corrections to inaccurate personal information.

• Deletion: Request deletion of certain personal information, subject to applicable legal and business recordkeeping requirements.

• Marketing preferences: Unsubscribe from promotional emails at any time using the unsubscribe link in our emails.

• Advertising choices: Manage personalized advertising preferences through your browser settings and Google's advertising controls.

• Additional rights: Exercise other privacy rights available under applicable state, federal, or international privacy laws.

We will review privacy requests and respond as required by applicable law.

To submit a privacy request, contact us at:

[email protected]

We may need to verify your identity before processing certain requests to protect your personal information.

We will not discriminate against customers for exercising privacy rights protected by applicable law.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. No online system is completely secure, however, and we cannot guarantee absolute security of data transmitted over the internet.

10. Privacy Questions and Complaints

At Unbothered Threads Co., we take your privacy seriously.

If you have questions or concerns about how your personal information is collected, used, stored, or shared, please contact us.

Email: [email protected]

Mailing Address:
Unbothered Threads Co.
P.O. Box 343
Roy, WA 98580
United States

We will review privacy concerns and respond as required by applicable law.

If you believe your privacy rights have been violated, you may also contact the appropriate consumer protection or data protection authority in your jurisdiction.

Washington State residents may contact the Washington State Attorney General's Office for information about consumer protection complaints.

Nothing in this policy limits your rights under applicable privacy laws.

11. Changes to This Policy

We may update this policy from time to time. We will update the date at the top of this page when we do. Your continued use of our website after any changes are posted means you accept the updated policy.

12. Contact Us

Unbothered Threads Co-Marcia Gladden-Owner
P.O. Box 343
Roy, WA 98580
Email: [email protected]